Welcome to the Atlas Farm online store!
Please see ordering instructions below:
For retail customers:
- We are now offering online ordering for next-day curbside pickup at our retail farm store in South Deerfield.
- Navigate to the online store by clicking the "Product List" in the menu at the top of this page.
- From the drop-down menu on the left, select the day you want to pick up your order. (Example: “Tuesday Store Pickup”). We are now offering NEXT-DAY pickup five days per week, Tuesday-Saturday. You must place an order before 5pm for pickup the following day.
- If this is your first order, you will need to create a login. Follow the prompts to register, then continue shopping.
- To add an item to your order, click the + symbol next the to item name, enter the quantity you would like, and click “Add to Order”.
- Continue to add items to your order until you have everything you need.
- To check out, click the cart icon in the upper right of the screen, and select “View and Confirm Order". To remove an item, click the edit icon next to the item and adjust the quantity to 0.
- To pay with a MARKET SHARE CARD, enter your 15-digit card number in the “notes” field.
- To pay with a CREDIT CARD, use the “Payment Information” option in the left sidebar to add your credit card information. We will use this secure information to charge your card once we have processed your order.
- To use SNAP/HIP or CASH, you will need to pay in the store when you pick up.
- Click “Confirm Order”.
- You will receive an order confirmation email once we receive your order. You will receive a second email from us when your order is ready for pickup. Please do not come to pick up your order until you receive the second email from us or you will experience a long wait time.
- Pickup hours are 8am-7pm, Tuesday-Saturday.
- When you arrive to pick up, call 413-397-3587 or 413-397-3598. We will bring your order out to you. We are experiencing a large volume of phone calls at this time, so if you can’t get through, please wait a moment and try again.
For wholesale customers:
- We are accepting online orders for both pick-up and delivery to wholesale customers.
- To set up a wholesale account, please email wholesale@atlasfarm.com
- Once your account is created, you can navigate to the online store by clicking the "Product List" in the menu at the top of this page.
- From the drop-down menu on the left, select the pick up or delivery day for your location. We offer the following options:
- on-farm pick ups Monday through Saturday
- local, Western Mass delivery on Tuesday and Friday
- Boston area delivery on Tuesday and Friday
- Boston area delivery on Wednesday and Saturday
- To add an item to your order, click the + symbol next the to item name, enter the quantity you would like, and click “Add to Order”.
- Continue to add items to your order until you have everything you need, then click “Confirm Order”.
- You will receive an order confirmation email once we receive your order and it will be ready for pick up or delivery on the specified day.
- On farm pickup hours are 12pm-5pm on Monday and 6am-5pm on Tuesday-Saturday. Pickup location is 635 River Road, Deerfield, MA 01342.
Thank you so much for keeping your purchases local and supporting Atlas Farm! If you need assistance, please don't hesitate to call or email us.
Online Ordering FAQ
Q: The site won't let me add items to my cart. What's wrong?
A: Before you add items to your cart, you must select a pickup day from the drop-down menu on the left-hand side of the product page. If you have selected a day that is not open for ordering, you will be unable to proceed.
Q: I placed an order. Can I add something?
A: You can add items to an online order, even after you've confirmed the order. Return to the products page and add the items just as you did when you created your initial order. You do not need to call us UNLESS you have already received the second confirmation email indicating that your order is packed and ready for pickup.
Q: I added something to my order by mistake! How do I delete it?
A: You can use the edit icon next to the item in your shopping cart to adjust the ordered quantity. If you want to remove an item, adjust the quantity to zero.
Q: I entered my credit card on the site, but the confirmation email says I still need to pay.
A: No worries! We won't charge your card until we've packed up your order, so as long as your card information has been added to your online account, you're all set. We will contact you if we need additional information.
Q: How do I pay for an order with my Market Share?
A: Please enter your 15-digit card number in the "notes" field of your order. You can do this either before you confirm your order, or after.
Q: Can I add money to my Market Share online or over the phone?
A: Yes! The best way to renew your Market Share is to do so online. Here's the link to that site: https://atlasfarm.localgiftcards.com